gb99d Terms and Conditions — Stay Informed, Play Safe
Please read these terms carefully before using the gb99d platform. By creating or using an account on the platform, you are considered to have accepted these terms.
These Terms and Conditions ("Terms") form a legal agreement between gb99d ("Platform", "we", "us") and its users ("you", "member", "player"). By using the gb99d website, app, or any of its services, you are considered to have fully accepted these Terms. If you do not agree with these Terms, please refrain from using the platform.
Introduction & General Provisions
1.1 Parties to the Agreement
gb99d is an online casino and betting platform operated for users in Bangladesh. In this agreement, "Platform" refers to all services, products, and features operated under the gb99d.lat domain. When you register on this platform, you are voluntarily entering into this agreement as a member.
1.2 Right to Modify Terms
gb99d reserves the right to change, revise, or update these Terms at any time. Notice will be given on this page before any changes take effect. Continued use of the platform after changes have been made will be considered acceptance of the new Terms. We therefore recommend reviewing this page regularly.
Account Registration & Eligibility
2.1 Age Requirement
You must be 21 years of age or older to participate on the gb99d platform. Participation by minors is strictly prohibited. The platform may request documents to verify your age at the time of registration or at any other time. Account activity may be restricted until verification is complete.
2.2 One Account Policy
Each person may operate only one account. Creating multiple accounts using the same device, IP address, banking details, or identification is strictly prohibited. Violating this rule may result in the permanent closure of all associated accounts and the forfeiture of any deposited funds.
2.3 Obligation to Provide Accurate Information
It is your responsibility to provide complete, current, and accurate information at the time of registration. The following information must not be false or misleading:
- Full name (as per national identity card)
- Correct date of birth
- Active mobile number or email address
- Correct payment details
If false information is provided, gb99d reserves the right to cancel the account and forfeit the winning balance.
2.4 Account Security
It is your responsibility to keep your account login details completely confidential. Allowing anyone else to use your account is prohibited. If you notice any unauthorized access or suspicious activity on your account, notify our support team immediately. gb99d will not be held responsible for any loss arising from a failure to secure your account.
Deposits, Withdrawals & Payment Policy
3.1 Minimum Amounts
| Transaction Type | Minimum Amount |
|---|---|
| Deposit | ৳500 |
| Withdrawal | ৳1,000 |
3.2 Approved Payment Methods
gb99d supports the following payment methods:
- bKash — Mobile Banking
- Nagad — Mobile Banking
- Rocket — Mobile Banking
- Bank Transfer — Dutch-Bangla Bank, Islami Bank, or other major Bangladeshi banks
Only payment methods registered in your own name may be used for deposits and withdrawals. Transactions through third-party accounts are strictly prohibited.
3.3 Withdrawal Timeframe
Approved withdrawals are generally processed within 1 hour. However, delays may occur in some cases due to identity verification, security checks, or public holidays. Before submitting a withdrawal request, make sure your account verification is complete and all applicable wagering conditions have been met.
3.4 Anti-Money Laundering (AML)
gb99d is committed to preventing money laundering and terrorist financing. The platform reserves the right to monitor suspicious transactions and may temporarily suspend withdrawals for investigation if necessary. If any unlawful financial activity is detected, the account will be immediately closed.
Bonuses & Promotional Offers
4.1 Welcome Bonus
gb99d offers new members a 100% bonus on their first deposit, up to a maximum of ৳5,000. For example: if you deposit ৳1,000, you will receive a ৳1,000 bonus and your total balance will be ৳2,000. Or if you deposit ৳12,000, you will receive the maximum bonus of ৳5,000 and your total balance will be ৳17,000.
4.2 Wagering Conditions
A 20x wagering requirement applies to the welcome bonus. Wagering is calculated on the bonus amount only (not on the deposit plus bonus). Example: ৳1,000 bonus × 20 = you must place a total of ৳20,000 in bets before withdrawing any bonus winnings.
Funds earned from a bonus cannot be withdrawn unless the following conditions are met:
- The specified wagering must be completed
- Conditions must be met within the set period after receiving the bonus
- If the bonus balance goes negative, the bonus will be cancelled
4.3 Bonus Abuse Prohibited
Creating multiple accounts to obtain bonus benefits, using false information, or attempting to circumvent promotional conditions through any strategic betting method is strictly prohibited. If such activity is detected, gb99d may cancel any bonus and suspend the account.
Gaming Rules
5.1 Fair Play Policy
All games on gb99d are operated fairly and transparently. Software from world-renowned game providers including Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, and Ezugi is used, all of which are fully independently tested.
5.2 Policy on System Errors
If a game result is affected by a technical error, software bug, or network issue, gb99d reserves the right to cancel that round and refund the bet amount. Incorrect balances or rewards displayed due to an error will not be considered valid.
5.3 Fair Betting Conduct
Players are advised to bet responsibly. Algorithmic or robotic betting, software-based automated play, and any attempt to exploit the game system are prohibited. If such activity is detected, gb99d reserves the right to investigate or close the account.
VIP Program & Cashback Policy
6.1 VIP Tiers
gb99d's VIP program has three tiers, each offering weekly cashback benefits:
- Bronze: Up to 0.3% weekly cashback
- Silver: Up to 0.5% weekly cashback
- Gold: Up to 0.8% weekly cashback
6.2 VIP Tier Changes
You may be automatically upgraded to a higher VIP tier based on the volume and consistency of your play. Details on tier changes can be obtained from the support team. gb99d reserves the right to modify the VIP program terms at any time.
6.3 Cashback Process
Weekly cashback is calculated every Monday and credited directly to your account balance. Your account must be active and all verifications must be complete to receive cashback. Cashback will not apply to accounts associated with fraud.
Prohibited Activities
7.1 Strictly Prohibited Actions
The following activities are strictly prohibited on the gb99d platform:
- Creating an account using false or forged identification
- Operating multiple accounts or using another person's account
- Playing using bots, scripts, or automated software
- Attempting to breach the platform's systems (hacking)
- Using the platform for money laundering or terrorist financing
- Rude or threatening behavior toward other players or staff
- Using coordinated betting strategies to abuse bonuses
- Copying or distributing the platform's intellectual property without authorization
7.2 Consequences of Violations
gb99d reserves the right to take the following actions against any member found engaging in the prohibited activities listed above:
- Immediate suspension or permanent closure of the account
- Forfeiture of any pending deposits or bonuses
- Handing over transaction history to the relevant authorities
- Legal action
Privacy & Data Protection
8.1 Collection of Personal Information
gb99d collects necessary personal information during your registration and use of the platform. This information is protected by SSL encryption technology. How your information is used, stored, and kept secure is described in detail on our Privacy Policy page.
8.2 Data Sharing Policy
gb99d does not sell your personal information to third parties or share it for commercial purposes. However, information may be disclosed in the following cases:
- Where there is a legal obligation to comply
- In the investigation of fraud or criminal activity
- With payment processing organizations (on a limited basis)
Responsible Gaming & Player Protection
9.1 Age and Responsibility
The gb99d platform is for users aged 21 and over only. We are firmly committed against gambling by minors. Parents should use parental control software to keep their children away from the account.
9.2 Self-Exclusion Feature
If you feel that gambling is having a negative impact on your life, you can contact our support team at any time to request a temporary or permanent closure of your account. gb99d will honor your request seriously. Visit our Responsible Gaming page for more details.
9.3 Setting Limits
As part of responsible gaming, players may request deposit or betting limits through the support team. gb99d will endeavor to apply these limits as quickly as possible.
Limitation of Liability & Dispute Resolution
10.1 Limitation of Liability
gb99d accepts no responsibility in the following circumstances:
- If a game is interrupted due to internet disconnection or instability
- If account details are compromised due to the player's own negligence
- If loss occurs due to third-party software failure
- In cases of force majeure such as natural disasters or server outages
10.2 Dispute Resolution
For any dispute or complaint, please contact our support team first. By reaching us via 24/7 live chat or at [email protected], we will endeavor to provide a prompt resolution. If a resolution cannot be reached through support, the matter will be settled through mediation by mutual agreement of both parties.
10.3 Applicable Law
These Terms will be interpreted and applied in accordance with applicable law. If any part of any provision is found to be invalid or unenforceable, the remaining provisions of the Terms will remain in full force and effect.
Service Changes & Account Closure
11.1 Right to Modify Services
gb99d reserves the right to modify, add, remove, or temporarily suspend any part of its services at any time without prior notice. The service may be temporarily unavailable during routine maintenance or upgrades. In such cases, gb99d will not be held liable for any losses.
11.2 Voluntary Account Closure
You may request to close your account at any time. In that case, all principal deposited funds in the account (balance without wagering requirements) will be refunded, however all unused bonuses will be forfeited.
11.3 Inactive Account Policy
For accounts that have been inactive for an extended period (12 months or more), gb99d will notify the relevant player via email or live chat. Any remaining balance in the account will be kept securely and returned to the member upon contact.
Support & Contact
Live Chat
Our support team is available 24 hours a day, 7 days a week via live chat. Service is available in both Bengali and English. For any questions regarding the terms and conditions, please contact us via live chat.
Email Support
For detailed complaints or to send documents, contact us by email:
[email protected]
When contacting us by email, please clearly state your account information and the subject of your message.